The percentage of customers who made a "Promise to Pay" and actually followed through.
Roll Rates (the percentage of customers moving from one late bucket to the next). 2. Recency Report buy here pay here payment center
To maintain an "audit-proof" operation, your payment center should generate these five reports monthly. Purpose: Tracks how long payments are overdue. The percentage of customers who made a "Promise
Summarizes cash, credit, ACH, and checks while highlighting NSFs (Non-Sufficient Funds) and chargebacks. 5. Promise-to-Pay (PTP) Kept Rate Purpose: Measures collector effectiveness. buy here pay here payment center
Bad debt expense has risen to approximately 28% of sales due to inflationary pressures on consumers.