Buyer Won't Return Item (2024)

: Clearly mention that you offered a full refund upon the return of the item and provided a prepaid shipping label (if applicable).

: Generally, you are not obligated to issue a refund until you receive the item back in its original condition. buyer won't return item

: If a buyer opens a "Item Not as Described" (INAD) case but refuses to use the provided return label, you can ask eBay to step in after 3 business days. : Clearly mention that you offered a full

Review removal is possible if it violates community guidelines. buyer won't return item

: Reiterate that the refund is still available once the item is tracked as returned. Expert Perspectives