Using the wrong firmware or losing power during an update can permanently damage your TV. Always verify that the firmware matches your specific model number and product info. How to update the software on your TCL Android TV
: Commands from the remote take a long time to process or do not work at all.
: TV stuck on the TCL logo or restarting repeatedly.
: TCL generally recommends updating via the TV's menu. If an official download is unavailable on their website, they often require you to Contact TCL Support to receive specific firmware files via email. Local Update via USB : Format your USB : Use a FAT32 formatted drive.
: Malfunctions in pre-installed apps like YouTube or Netflix.

