Norton.com [TRUSTED]

: Forward suspicious emails as an attachment to spam@norton.com . Sending as an attachment is preferred as it preserves technical header information.

: Before reporting a service failure, check the official status to see if there is a known outage. Managing Your Account If you need to report changes or cancel services: Submit a file or URL to Norton for review

If you encounter suspicious emails, files, or websites, use these direct reporting channels to help Norton improve its protection: norton.com

: If you use the Norton 360 mobile app , you can use the Safe Call feature to report junk or scam calls for evaluation.

If a legitimate file or website is being blocked, you can request a re-evaluation: : Forward suspicious emails as an attachment to spam@norton

: Use the Norton Submission Portal to submit a URL or file for review if it was not detected by your software.

: Submit the specific item through the False Positive portal. You will need to provide your email and a brief description. Managing Your Account If you need to report

: If a safe email was labeled as "Norton: Suspicious," save it as an EML file and submit it through the Norton Submission form under the "False Positive" category. Troubleshooting and Technical Feedback For technical issues with the software itself: